We are excited that you've discovered this awesome hobby and are exploring how Polymaker can assist with your 3D printing needs!

Before diving into details, if you want to get started quickly, the easiest material to print with is PLA. It's ideal for creating artistic pieces, prototypes, or simply enjoying the hobby.

We recommend checking out our excellent Panchroma™ line of PLA if you're a beginner looking for vibrant colors. All of our Panchroma™ products print well on most printers, with a few exceptions noted on their product pages.

You can also find inspiration for choosing the right material for your project by consulting our Filament Guide.

If you want to print in a single color, whether for a toy, gadget, or prototyping, any of our standard PLA options will work well. Essentially, any product labeled "PLA" should be suitable for this application.

We offer our classic PLA, which features a glossy finish, and a wide range of color effects under our Panchroma™ Product Family, including matte, sparkly, and glow-in-the-dark options.

Additionally, we have Draft PLA and Matte PLA for Production purposes if you want to purchase in bulk to save money.

If you need your part to be strong, we have many options for you to choose from. Generally, "strong" can be difficult to define, as strength can refer to stiffness, impact resistance, heat resistance, and many other properties.

We highly recommend checking out our Filament Guide and our Materials app to focus on the specific details you need. However, here are some general suggestions:

If heat resistance is not important to you, we suggest PLA Pro or PolyMax PLA. Both are quite strong, with PLA Pro being more rigid than PolyMax PLA. PolyMax PLA is currently the most impact-resistant material we sell.

If you need some heat resistance along with strength in your print, we definitely suggest checking out either ABS, ASA, or any product in our Fiberon™ Engineering product family.

Please note that ASA and ABS require an enclosure to print with, and anything in our Fiberon Engineering product family will need a hardened nozzle for printing.

This is a great question, as printers come in all shapes and sizes. Some materials have no special requirements, such as PLA or PETG. If there are any special requirements for printing a material, we will list them right on the product page.

Essentially, there are three major factors in modern 3D printers that will help determine if a material can be printed on your machine:

1. How hot your nozzle can get.
2. Whether your printer is enclosed.
3. Whether your nozzle is abrasion-resistant.

Some printers' hotends cannot reach temperatures above 250°C or 260°C, which means you will be limited to materials that can print at or below that extrusion temperature. Some materials require an enclosure to trap ambient heat, and some materials are very abrasive and need abrasion-resistant nozzles.

For example, the Bambu Lab A1 has a high-temperature hotend but does not come with an enclosure or an abrasion-resistant nozzle, although you can easily upgrade the nozzle. This means that with an upgraded nozzle, the Bambu Lab A1 can print any of our materials that do not require an enclosure (excluding Fiberon™ PPS-CF10).

You don't have to be a 3D design wizard to access some phenomenal print files. There are several excellent online repositories for 3D printable files, including MakerWorld, Printables, Thingiverse, Thangs, and many more.

You can also try printing our Polymaker Scientist model, which is a great first print to ensure that everything is calibrated and working well.

Alternatively, you can find print ideas on our Inspiration page, which features some talented designers we collaborate with.

Here at Polymaker, we currently offer dozens of material types under three different product families.

Polymaker Prime Materials includes a range of functional materials, such as strong PLA, ABS/ASA, TPU, and PETG.

The Panchroma™ product family features a wide array of amazing aesthetic colors and cool effects.

Fiberon™ is our line of fiber-reinforced engineering materials.

Each of these materials offers its own benefits, use cases, and limitations.

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To start with, PLA is the most common FDM 3D printing material. It is easy to print, affordable, and suitable for use cases such as toys and prototyping. However, PLA has lower heat resistance and standard PLA can break easily. PLA Pro and PolyMax PLA are excellent PLA options that offer added impact resistance.

ABS and ASA provide increased heat and impact resistance compared to standard PLA. ABS is the material used to make LEGOs, and you can think of ASA as similar to ABS but with added UV resistance.

PETG is your go-to material for chemical resistance. It is also easy to print and has a slightly higher heat resistance than standard PLA.

TPU is a flexible material, and each of our TPU options has a Shore hardness rating, with lower numbers indicating softer materials.

Polycarbonate is a highly heat-resistant material, and we offer some PC options with unique applications. However, all polycarbonate materials can be challenging to print without a heated chamber printer.

Nylon is a great material when you need strength, but keep in mind that it is hygroscopic, meaning it can easily absorb moisture.

Panchroma™ is our new product family, offering dozens of amazing color effects. The majority of these options are standard PLA, although more exotic options are on the way.

This means that if you want anything from basic matte black PLA to sparkly PLA, and everything in between, Panchroma™ is the way to go.

All Panchroma™ PLA products will print on any printer without additional requirements, except for the glow-in-the-dark and luminous options. These options are slightly more abrasive than standard PLA and require an abrasion-resistant nozzle.

Fiberon™ is our new product family of engineering fiber-reinforced 3D printing materials. We offer strong filaments reinforced with carbon fiber and glass fiber.

Currently, every Fiberon™ material option can print without the need for an enclosure, which is uncommon for high-temperature resistant nylons. The only current exception is our PETG-ESD, which is not abrasive.

However, every other Fiberon™ material is reinforced with abrasive components, so it is essential to print Fiberon materials only with an abrasion-resistant nozzle.

Please note that the number after CF or GF in Fiberon™ material names indicates the content by weight. For example, PPS-CF10 contains 10% carbon fiber by weight.

Fiberon™ materials offer excellent performance with the best printability and cost-to-performance ratio on the market

We classify a Fiberon™ Material as Ultra Performance if it exceeds other material options on the market today in terms of engineering performance.

For example, we launched Fiberon™ with our PPS-CF10, the ultimate rigid and heat-resistant material currently available. After annealing, PPS-CF yields a material with an impressive heat deflection temperature of 250°C, far higher than nearly any other material on the market.

Interestingly, PPS-CF doesn't require an enclosure but does need a hotend capable of reaching slightly above 300°C, which is not standard on FDM 3D printing machines. Ensure your printer's nozzle can achieve at least 310°C before purchasing PPS-CF104.

High Performance materials are suitable for most engineering applications, cost-effective, and compatible with the majority of 3D printers, provided they have an abrasion-resistant nozzle. Fiberon™ PET-CF17 is a phenomenal all-around engineering material that is rigid, heat-resistant, and strong, suitable for many applications5.

We also offer various carbon fiber and glass fiber nylon options with properties to suit different needs. Keep in mind that nylon-based materials (those starting with PA) are hygroscopic, so we recommend using a filament dryer when printing them.

General Engineering Fiberon™ materials are excellent for basic engineering applications that don't require exceptional strength or heat resistance. They are relatively inexpensive and easy to print, requiring only a hardened nozzle if they contain abrasive reinforcement

If you're looking for basic ways to improve your 3D prints, we suggest starting by slowing down your print speeds. While many of our material options can print quickly, printing too fast can cause issues or exacerbate existing ones. Therefore, if you're experiencing printing problems, the first general tip is to reduce your print speeds.

One of the biggest issues with older printers is bed leveling. If you have a printer that's more than three or four years old and you're experiencing problems with your first layer or parts are getting knocked off easily, make sure to watch a tutorial on how to level your bed and set the correct nozzle distance from the build plate.

If you're using nylon materials or you hear "popping" or "cracking" sounds while extruding, you'll want to use a filament dryer or dry your filament in the oven. Many polymers are hygroscopic and won't print correctly if they absorb too much moisture. We recommend checking out our modular PolyDryer™.

Perform regular maintenance on your printer to keep it running optimally. This includes doing a cold pull to remove debris from the hotend and nozzle, lubricating any rods, and ensuring that screws aren't coming loose or that your printer isn't getting too dirty. Don't forget to clean your build plate periodically, as it can help resolve build plate adhesion issues.

For more information, please refer to our Help Center.

It's challenging to provide a one-size-fits-all solution for all printers, but generally, modern printers make loading filament quite easy.

If you have the popular A1 with an AMS Lite, you simply need to place the spool on it and feed the filament into the AMS Lite. You can then select the color and material type on the printer or in the Bambu Lab slicer. The same process applies to their AMS and other printer options.

Other printers may have a "Load Filament" option directly on the printer. This typically involves selecting your material type or extrusion temperature, then pushing the filament into the extruder, and the printer will handle the rest.

Finally, you can bypass any automated load filament options by manually pushing filament through your extruder and hotend. To do this, you need to set the extrusion temperature on your printer to the recommended printing temperature for the material in question. Most extruders have an idler that can be pinched or released to easily allow filament to pass through.

Once you see filament extruding from the nozzle, you can stop feeding filament and reset the nozzle to room temperature to reduce excessive heating before starting a print.

Our materials are designed with every type of printer in mind, but we recognize that Bambu Lab printers have become very popular. All of our spools have hardened edges and will spin smoothly in the AMS, and they all fit on the AMS Lite without issues, with the only exceptions being spools larger than 1 kg.

The Bambu Lab X1 Carbon can print any of our materials, with the possible exception of some of our very advanced polycarbonate options. The same applies to the P1S if you upgrade the nozzle to be abrasion-resistant.

If you have a Bambu Lab machine with an AMS, we highly recommend mixing and matching our Panchroma™ PLA options to achieve some really cool-looking prints.

Unfortunately, if we do not have a profile listed on our downloads page or under the "Print Settings" tab on the product page, we do not currently offer one. We have recently added many A1 profiles to our products under those print settings tabs, although not all of our material options are covered at this time.

It is challenging for us to provide specific profiles for every slicer/printer/material combination. However, we have a dedicated community of thousands of Discord members who have created a wide range of profiles. It may be worth checking out our Discord community to see if someone has already created the profile you need.

If you have a question that our "Start Here" page or Filament Guide page can't answer, don't worry—we have several options to help. One of the best options is our intelligent AI chatbot. While AI might have a significant impact in the future, for now, we can leverage its intelligence and speed to our advantage.

You can ask this bot anything about Polymaker filaments, and it will likely find the answer. If it can't, we will train it to do so in the future. If you have a project with specific requirements, just ask the bot for its suggestions. This chatbot is located at the bottom right of any page on our site.

The bot cannot assist with order or shipping issues, but it can likely help with your material-related questions. If it can't assist, feel free to ask it to connect you with an agent, leave your email address, and one of our representatives will reach out either immediately or within one business day.

Additionally, we recommend checking out our Materials app for detailed material properties. You can also visit our "Contact Us" page to contact us directly.

We recommend joining our thousands of dedicated members on our Discord. There, you can tap into the collective knowledge to get great answers from real experts.

We would also love it if you followed us on all of our social media channels. We read every comment and mention we receive, and we appreciate getting feedback.

Finally, on our Discord, we host a Feedback Hour every Thursday at 5 PM EST. This is an opportunity for you to share any customer experience issues, solutions, or general feedback. Many of our improvements have originated from these sessions, and we would love to hear your thoughts.

At Polymaker we offer quite a lot of technical and safety data for all of our material options.  

If you were looking for a Technical Data Sheet (TDS) or a Safety Data Sheet (SDS) for any of our products, please visit our Downloads page HERE

You can also find this information when you scroll down on any particular product's page on this site.

You can compare material's technical data with our material comparison tool HERE

We also have our REACH declaration HERE (updated 9/20/2024)

And our RoHS declaration HERE

Our 899 Covered Telecommunications Equipment or Services document is HERE

Download My First Print Polymaker Scientist HERE

You can get our ISO 9001 cert HERE

If you require any other certifications or data, please email us at Support@Polymaker.com

If you notice a mistake on your order, whether it involves the products you selected or the shipping address you provided, you have 30 minutes to cancel your order without needing to contact us. If you placed your order within the last 30 minutes, please log into your account or check your order confirmation email to cancel it. If more than 30 minutes have passed, please reach out to us at Support@Polymaker.com as soon as possible.

We use Amazon Fulfillment to ship orders, and they are sent directly to Amazon for processing after you place your order. Typically, items are shipped within 12 hours of placing the order. This means we need to act quickly to cancel and refund your order.

If you recently placed your order but haven't received tracking information, it's likely because the order hasn't shipped yet. Amazon Fulfillment typically processes and ships orders within 12 hours, but sometimes it can take a few days. If you need to know the latest delivery date, please email us with your order number at Support@Polymaker.com.

If your order has been shipped and you have tracking information, but you haven't received an update in a while, or it shows that the package is lost in transit or being returned to us, please initiate a chat with the shipping company on the tracking page. There should be a small note at the bottom right of your tracking page that allows you to communicate with them. They should help determine if your order was lost, and we can proceed with a refund if necessary.

If you are unable to chat with the shipping company, please email us your order number at Support@Polymaker.com. If it is five days past your "Latest Delivery Date," we will issue a refund.

If your order has been marked as delivered but you haven't received the package, we first ask that you try to chat with the shipping company on the page associated with your tracking number. There should be a small icon at the bottom right of the tracking page that allows you to chat with the shipping company to see if the order was misdelivered.

If you are unable to chat with the shipping company or they were not helpful, please check with your neighbors in case the delivery driver made a mistake. If you have already checked with your neighbors or this is not feasible in your situation, please email us at Support@Polymaker.com.

If we are past your "Latest Delivery Date" and you have purchased delivery protection, we will issue a refund.

If you have any other questions regarding your order, please send us an email at Support@Polymaker.com.

We offer the option to purchase our materials in bulk at a discounted rate. If you are located in the United States and wish to buy $1,000 worth of filament or more, we highly recommend checking out our wholesales website.

If you are located outside of the United States, please email us at Support@Polymaker.com to assist with your bulk order. In your email, please include the following information:

1. Are you a company or representing a company? If so, please provide your company name.
2. Are you a reseller/distributor, or do you intend to use the filament for your own printing needs?
3. Please include any social media or website links related to your company.
4. How did you learn about Polymaker?

Once we receive your email, we will contact you within three business days to help complete your wholesale order.

Please refer to THIS page.

We do not offer net terms or custom quotes for orders placed on our retail site, which are typically under $1,000. For these orders, please simply add items to your cart on this site, and you will be shown the total cost.

If you are interested in ordering more than $1,000, please reach out to Support@Polymaker.com with your order details, and one of our wholesale representatives will follow up as soon as possible.

Please ensure that you have created an account on our website, then email us your tax-exempt certificate. Within one business day, we will ensure that no taxes are applied to your future orders.

We regret to inform you that we do not currently offer filament swatches or sample spools of individual materials. We are working on creating swatches this year and plan to add more sample options, but we do not have a specific ETA for these at the moment.

However, we do offer sample boxes. If you are planning to purchase bulk quantities, please let us know your expected order quantity by emailing us at Support@Polymaker.com.

Unfortunately, we do not have any data regarding whether a material is food-safe. As of now, no 3D printing material on the market is FDA food-safe compliant. This is because to be certified as food-safe, the actual object needs to be certified, not just the base material. The shape, bed used, environment in which the object was made, and many other factors contribute to obtaining a food safety certificate. Currently, there is no specific certification that the FDA offers for 3D printing.

Moreover, even if the material itself is food-safe, the printing process will likely cause the object to no longer be food-safe. This is due to the layers that 3D printing creates and the extrusion process. The gaps between layers can allow bacteria to build up, making it nearly impossible to clean perfectly. As a result, the object may be food-safe for one use, but getting it perfectly cleaned for reuse is not an easy task due to these small gaps between layers.

Unfortunately we are not offering 1KG Fiberon™ options and this has to do with the increased chance of carbon fiber and glass fiber filament snapping on the spool.

Since carbon fiber and glass fiber filament is more brittle, we spool these with a larger core. This larger core means that 1KG of filament will not fit on a 1KG spool.

Yes, we do! Please email us at Support@Polymaker.com and include the following information:

• Your donation or sponsorship request
• A brief description of your project, channel, or organization. Any additional details are helpful.
• Links to your website, social media accounts, or any other platforms where your prints may be shared.
• The amount of material you need to complete your project. If this is an ongoing sponsorship, please estimate how many spools you would require per month.
• Any other relevant information that can help us determine if partnering with Polymaker is a good fit.

Please note that we do not offer sponsorships or donations for projects that involve selling the filament you receive or selling the prints made with the material.

We do not currently offer refillable spool options, although it is something we are exploring for the future.

Yes, we have the capability to create custom spools in any material, color, diameter, and spool size. However, we do have a minimum order quantity (MOQ) of 250 units for this service.

If you are interested, please email us at Support@Polymaker.com and include all relevant details in your request.