We are stoked you found this awesome hobby and are seeing if Polymaker can help with your 3D printing needs!

Before getting into any details - if you want to hit the ground running - the easiest to print with material is PLA. It makes for great artistic pieces, for prototypes, or for just having some fun exploring this hobby.

We would suggest pointing you in the direction of our great Panchroma line of PLA if you are a novice and just looking for some awesome colors to print with. All of our Panchroma products will print great on any printer, with only a couple exceptions outlined on their product pages.

You can also get some inspiration for the right material for your project by checking out our Filament Guide.

If you want to print in one single color, whether it be for a toy, gadget, or prototyping, any of our standard PLA options will work great. This would mean anything that says "PLA" should work perfectly for this application.

We have our classic PLA which has a gloss like finish, and then we have a wide variety of color effects from matte, to sparkly, to glow in the dark under our Panchroma Product Family.

We then even have Draft PLA and Matte PLA for Production if you want to buy in a bit more bulk to save some money.

If you need your part to be strong, then we have lots of options for you to choose from. Generally - strong can be a bit difficult to define, since we can have strength in stiffness, impact resistance, heat resistance, and so much more.

We would highly suggest checking out our Filament Guide and our Materials app to home in on the fine details, but in general here are some suggestions:

If heat resistance is not important to you - then we can suggest PLA Pro or PolyMax PLA. Both are quite strong, with PLA Pro being more rigid than PolyMax PLA, and PolyMax PLA being the most impact resistant material we sell.

If you need some heat resistance with your strong print, then we would definitely suggest checking out either ABS, ASA, or anything in our Fiberon Engineering product family.

ASA and ABS will require an enclosure to print with and anything in our Fiberon Engineering product family will need a hardened nozzle to print with.

This is a great question since printers come in all shapes and sizes. Some materials have no special requirements, such as PLA or PETG. If there are any special requirements to print a material - we will list it right on the product page.

Essentially there are 3 major factors in modern 3D printers that will help determine if a material can print on your machine:
1. How hot your nozzle can get.
2. Is your printer enclosed?
3. Is your nozzle abrasive resistant?

Some printer's hotend cannot get above 250°C or 260°C, which means you will be limited to materials that can print under that extrusion temperature. Some materials require an enclosure to trap ambient air heat, and some materials are very abrasive and need abrasive resistant nozzles.

As an example, the Bambu Lab A1 has a high temp hotend but does not come with an enclosure or abrasive resistant nozzle, though you can easily upgrade the nozzle. This means with an upgraded nozzle, the Bambu Lab A1 can print any of our materials that do not require an enclosure (excluding Fiberon™ PPS-CF10).

You don't have to be a 3D designing wizard to get access to some phenomenal print files. There are some great 3d printable file repositories online which include MakerWorld, Printables, Thingiverse, Thangs, and much more.

You can test out printing our Polymaker Scientist as well which is a great first print to make sure everything is calibrated and going well.

Otherwise you can get some print ideas from our Inspiration page - filled with some great designers we work closely with.

Here at Polymaker we currently offer dozens of material types under 3 different product families.

Polymaker Prime Materials includes a lot of functional materials like strong PLA, ABS/ASA, TPU, and PETG.

The Panchroma™ product family includes our wide array of amazing aesthetic colors and cool effects.

And Fiberon™ is our line of fiber reinforced engineering materials.

Each of these materials offers their own use benefits, use cases, and limitations.

Well to start off with - PLA is the most common FDM 3D printing material. It is easy to print, affordable, and will make for a great use case for toys and prototyping. But PLA has a lower heat resistance and standard PLA can break easily. PLA Pro and PolyMax PLA are great PLA options with added impact resistance.

ABS and ASA have added heat and impact resistance over standard PLA. ABS is what LEGOs are made out of and you can think of ASA as the same as ABS - just with some UV resistance.

PETG is your go-to for a material that is chemically resistant. It is also easy to print with a slightly higher heat resistance than standard PLA.

TPU is a flexible material. Each of our TPUs have a shore hardness rating - with the lower the number equating to the softer the material.

Polycarbonate is a very heat resistant material and we have some PC options with unique applications - though all polycarbonate materials can often be difficult to print without a heated chamber printer.

Nylon is a great material when you need strength, just keep in mind that it is hygroscopic, meaning it can easily absorb moisture.

Panchroma™ is our new product family with dozens of amazing color effects. The majority of the options will be standard PLA - though more exotic options are coming.

This means if you want anything from basic matte black PLA to sparkly PLA, and everything in between, Panchroma™ is the way to go.

All Panchroma™ PLA Products will print on any printer with no addition required, with the exception of the glow in the dark and luminous options - as they are a bit more abrasive than standard PLA and need an abrasive resistant nozzle.

Fiberon™ is our new product family of engineering fiber reinforced 3D printing materials. This means we offer carbon fiber and glass fiber reinforced, strong filament.

Currently every Fiberon™ material option can print without the need of an enclosure, something that is not common with high temp resistant nylons. The only current exception to that is our PETG-ESD which is not abrasive.

That said - every Fiberon™ material is reinforced with something that is abrasive - so it is required that you only print Fiberon materials with an abrasive resistant nozzle.

Please note that the number after the CF or GF on Fiberon™ materials is the content by weight. For example, PPS-CF10 is 10% carbon fiber by weight.

Fiberon™ materials will give you great performance with the best printability and cost to performance ratio on the market.

We classify a Fiberon™ Material as Ultra Performance if it goes above and beyond other material options on the market today when it comes to engineering performances.

As an example, we launched Fiberon™ with our PPS-CF10 - the ultimate rigid and heat resistant material on the market today.

After annealing PPS-CF you will be left with a material with a heat deflection temperature of a whopping 250°C. This is far higher than nearly any other material on the market.

What is even cooler is that PPS-CF doesn't require an enclosure - but it does require a hotend that can reach slightly above 300°C, which is not the standard on FDM 3D printing machines - so make sure your printer's nozzle can achieve at least 310°C before purchasing PPS-CF10.

High Performance materials are great for most engineering applications, are cost effective, and can print on the vast majority of 3D printers, so long as they have an abrasive resistant nozzle.

Fiberon™ PET-CF17 is a phenominal all-around engineering material that is rigid, heat resistant, and an overall strong material that can work with quite a lot of applications.

We then have a lot of carbon fiber nylon and glass fiber nylon options that all have properties that may fit your needs. Just keep in mind that anything that is nylon, or rather anything that starts with PA, is going to be hygroscopic, meaning we would not recommend printing them without a filament dryer.

General Engineering Fiberon™ materials are great for basic engineering applications that don't require excessive strength or heat resistance.

They are relatively inexpensive and easy to print - all you would need is a hardened nozzle if it contains an abrasive reinforcement.

If you are looking for some basic ways to improve your 3D prints - first and foremost we would suggest slowing your print speeds down. While many of our material options can print quite fast, printing too fast can cause issue, or just make current issues look even worse. This means if you are having any printing issues - the first general tip would be to slow your print speeds down.

The biggest issue with older style printers would be getting your bed level - so if you have a printer made more than a 3 or 4 years ago and you are having issues with your first layer or parts are getting knocked off easily - make sure you watch a tutorial on how to level your bed and get your nozzle the correct distance from the build plate.

If you are using a nylon material or you hear any "popping" or "cracking" while extruding - you will want to use a filament dryer or put your filament in the oven to dry it out. Many different polymers are hygroscopic and they won't print correctly if they absorbed too much moisture. We would suggest checking out our modular PolyDryer™.

Perform periodic maintenance on your printer as well to keep it running in top shape. This means doing a cold pull to remove any debris from the hotend and nozzle and lubricating any rods. These machines rattle a lot so make sure screws aren't getting loose or that your printer is getting too dirty. Oh and don't forget to clean your build plate every so often - it will help if you are having build plate adhesion issues.

Please also refer to our Help Center for more information.

This is difficult to give a one sized solution for all printers, but generally printers today make loading filament quite easy.

If you have the popular A1 with an AMS Lite - you just need to pop the spool on and feed into the AMS Lite. You can then select what color and material it is on the printer or in the Bambu Lab slicer. The same is true for their AMS and other printer options.

Other printers may have a "Load filament" option righto n the printer which just has you either select your material type or your extrusion temperature - then you push the filament to the extruder - and the printer will do the rest.

Finally - you can override any load filament options by just manually pushing filament through your extruder and hotend. You just need to set the extrusion temperature on your printer to the printing temperature of the material in question. The majority of extruders have an idler that can be pinched or undone to easily allow filament to be pushed through.

Once you see filament extruding out of the nozzle - you can stop feeding filament and reset the nozzle to room temperature as to reduce any excess heating before starting a print.

Our materials are designed with every type of printer in mind, but we recognize that Bambu Lab printers have become very popular. All of our spools have hardened edges and will spin great in the AMS, and they all fit on the AMS Lite with no issues, with the only exceptions being spools that are larger than 1KG.

Their X1 Carbon can print any of our materials - with maybe the exception of some of our very advanced polycarbonate options, and the same is true with the P1S if you upgrade the nozzle to be abrasive resistant.

If you have a Bambu Lab machine and an AMS - we would definitely suggest mixing and matching our Panchroma PLA options to get some really cool looking prints.

Unfortunately if we do not have a profile listed on our downloads page, or on the product page listing under the "Print Settings" tab, then we do not currently offer one. We have recently added a lot of A1 profiles to our products under those print settings tabs - just not all of our material options at this time.

It is just very difficult for us to be able to have specific profiles for each slicer/printer/material combination. That said - we have a very dedicated group of thousands of Discord members who have been creating a wide range of profiles:

It may be worth checking that out to see if someone has already made the profile you are looking for.

Got a question that our start here page or filament guide page can't answer? Well luckily we have lots of options to help with that.

One of the best options is our super smart AI chat bot. While AI will eventually take over the human race, in the mean-time we can get some great use out of how intelligent and fast it is.

You can ask this bot anything about Polymaker filaments and it can likely find the answer. And if it can't we will train it to do so in the future.

Got a project with specific requirements? Just ask the bot for its suggestions. This chat bot is on the bottom right of any page on our site.

The bot cannot help with order or shipping issues - but it can likely help with your material questions. If it can't, feel free to ask it for an agent, leave your email address, and one of our representatives will reach out either instantly or within 1 business day.

We would also suggest checking out our materials app for detailed material properties, and you can also check out our Contact Us page to contact us directly.

We would recommend joining our thousands of dedicated members over on our Discord. There you can utilize the hive mind to get some great answers from real experts.

We would also love it if you followed us on all of our social media channels - we read every comment or mention we receive - and we love getting feedback!

Finally - over on that discord we host a Feedback Hour every Thursday at 5PM EST. This is where you can let us know of any customer experience problems, solutions, or just general feedback. This is where lots of our improvements have come from and we would love to hear what you have to say.

At Polymaker we offer quite a lot of technical and safety data for all of our material options.  

If you were looking for a Technical Data Sheet (TDS) or a Safety Data Sheet (SDS) for any of our products, please visit our Downloads page HERE

You can also find this information when you scroll down on any particular product's page on this site.

You can also compare material's technical data with our material comparison tool HERE

We also have our REACH declaration HERE (updated 9/20/2024)

And our RoHS declaration HERE

Our 899 Covered Telecommunications Equipment or Services document is HERE

Download My First Print Polymaker Scientist HERE

You can get our ISO 9001 cert HERE

If you require any other certifications or data, please email us at Support@Polymaker.com

If you have a mistake on your order, whether that be the products you chose or the shipping address you included, you have 30 minutes to cancel your order without needing to reach out to us. If you placed your order within the last 30 minutes - please log into your account or check your order confirmation email in order to cancel. If it has been longer than 30 minutes, please reach out to us at Support@Polymaker.com as soon as possible.  

We use Amazon Fulfillment to ship orders and they get sent directly to Amazon to process after you place your order.  They will normally get items shipped within 12 hours of you placing the order.  This means we would need to act fast to get your order cancelled and refunded.

If you recently placed your order but have not received tracking information, this is likely because the order has not shipped yet.  Amazon Fulfillment will normally process and ship out orders within 12 hours, but sometimes it takes a few days.  We can get you a "Latest Delivery Date" if you were to email us with your order number at Support@Polymaker.com

If your order has been shipped and you have tracking information, yet you either have not gotten an update in a while, or it shows it is lost in transit or returning to us, please start a chat with the shipping company on the tracking page.

There should be a small blurb on the bottom right of your tracking page which will allow you to communicate with them. They should help to determine if your order was lost and we need to refund you.

If you are unable to chat with the shipping company, please email us your order number at Support@Polymaker.com.  If it is 5 days past your "Latest Delivery Date", we will issue a refund.  

If your order has been marked as delivered but you did not receive the package, we would first ask that you try to chat with the shipping company on the page that comes with your tracking number. There should be a little icon on the bottom right of the tracking page that will allow you to chat with the shipping company to see if the order was misdelivered.

If you are unable to chat with the shipping company or they were not helpful, we please ask that you check with your neighbors in case the delivery driver made a mistake.  If you have already checked with your neighbors, or that is not possible with your situation, please email us at Support@Polymaker.com.  If we are past your "Latest Delivery Date" we will issue a refund if you ordered delivery protection. 

If you have any other questions regarding your order, please send us an email at Support@Polymaker.com - thanks! 

We offer the ability to buy our materials in bulk at a discount.  If you are located in the United States and want to purchase $1,000 worth of filament or more, then we highly suggest checking out our wholesales website:  https://us-wholesale.polymaker.com/

If you are located outside of the United States, please send us an email at Support@Polymaker.com to help with your bulk order.

With that email, please include:

1. Are you a company or representing a company?  If so, please include your company name.

2. Are you a reseller/distributor, or are you looking to use the filament to print yourself?

3. Please include any social media or website links to your company

4. How did you hear about Polymaker?

Once we get that email from you we will reach out within 3 business days in order to help complete your wholesale order.

Please refer to THIS page.

We do not offer net terms nor the ability to send custom quotes when ordering from our retail site (under $1,000). For these orders we ask that you please just add items to your cart on this site and you will be told the total cost. We do not offer net terms.

If you were looking at ordering more than $1,000 - you can reach out to Support@Polymaker.com with your order information and one of our wholesale reps will follow up ASAP.

Can do! Please make sure you have created an account on our website and then email us your tax exempt certificate. Within 1 business day we will make sure that no taxes are applied to your orders moving forward.

We are sorry to say but we do not currently offer filament swatches or sample spools of individual materials at this time. We are trying to get swatches done this year and try to add more sample options, but we do not have a specific ETA at the moment for those.

We do have these sample boxes though.

If you happen to be planning to purchase bulk quantities, please let us know your expected order quantity at Support@Polymaker.com.

Unfortunately we do not have any data whether a material is food safe. As of now, no 3D printing material on the market is FDA food safe compliant. This is because in order to be certified as food safe, the actual object needs to be certified and not the base material. The shape, bed used, environment the object was made, and much more goes into getting a food safety certificate. As of now there is no real certification that the FDA offers for 3D printing.

On top of that, even if the material is food safe, the printing process itself will likely cause the object to no longer be food safe. This is because of the layers that 3D printing creates as well as the process of extrusion. These gaps between layers can cause bacteria to build, and will be near impossible to clean perfectly. So the object will be food safe for one use, but getting it perfectly cleaned to be used again is not an easy task due to these small gaps in layers.

Yes we do! Please email us at Support@Polymaker.com and please include:

• Your donation or sponsorship request
• A bit more about your project, channel, or organization? Any information helps
• Links to your website, social media accounts, or anywhere else your prints may be shared.
• How much material you would need to complete your project. If this would be an ongoing sponsorship - roughly how many spools per month you would require.
• Any other information that may help with us to determine if partnering with Polymaker is a right fit.

Please note we do not offer sponsorships or donations for projects that involve either selling the filament you receive, nor if you are selling the prints that you make with the material.

We do not offer refillable spool options at this time - though it is something we are investigating for the future.

Yes, we have the ability to make custom spools in any material, color, diameter, and spool size - but we do have a larger 250MOQ for that.

If you are interested - please email us at Support@Polymaker.com and include all relevant information in your request.